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Can't log into Outlook (Via a web browser)

Why can't I sign in to Outlook? How to fix it?

Even though it's a huge platform with millions of users, there can still be issues with one being unable to sign in to their Outlook profiles either via the web app, or the app for computers, smartphones, and tablets. The most common reasons why you can't log in to Outlook are:

  • The Internet connection;
  • The web browser itself / The Outlook app (if you use one);
  • Corrupt cached data;
  • Web browser extensions.

The solutions listed below reveal how you can fix this issue on your computer, smartphone, or tablet, and sign in to your Outlook account. Check them out, and follow the instructions to the letter.

Select specifications which apply:

Click on this if you use a computer.

Click on this if you use a smartphone or a tablet.

Click on this if your device runs on Android OS.

Click on this if your computer runs on Windows OS.

Click on this if your computer runs on Mac OS, i.e. you use iMac, MacBook, Mac.

Click on this if you can't access Outlook, via the Outlook app.

Click on this if your device runs on iOS (iPhone, iPad, iPod touch).

Click on this if you can't log in to Outlook through a web browser.

  1. Reload the Outlook website

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  2. Ensure that your Internet connection is stable

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  3. Verify that you have entered the correct username and password

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  4. Clear the web browser's cookies and cached data

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  5. Restart your smartphone or tablet

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  6. Unblock Outlook from the list of blocked websites in your firewall or antivirus

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  7. Update your web browser to the latest version

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  8. Use another web browser

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  9. Wait for a couple of minutes (hours) and try again

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