Device Freezes: Phone, Computer Keeps Freezing (STOP 0x00000024)

When your computer crashes and you see the following stop code: STOP 0x00000024 (NTFS_FILE_SYSTEM) the NTFS file system driver encountered a situation it could not handle, and this almost always happens due to one of these 3 things: 

1. Data corruption on the disk
   
   
2. Data corruption in memory
   
   
3. The system completely running out of memory (this typically happens on heavily-loaded servers)

Reseat the RAM memory to eliminate data corruption issues caused by poorly or improperly seated hardware and run a full file-system check from CMD (type chkdsk /f /r) to detect and (possibly) fix any corrupted data.

If you aren't sure how, read one of these articles: for laptops or for desktop computers.

If you computer crashes, or fails to load your OS (operating system) it is possible that it is a hard drive issue. The crash occurs when the OS tries to locate an important file on the hard drive, and when it cannot locate it, the computer crashes. 

If you have already tried running the chkdsk /f /r command in CMD, reseating the SATA cable (or the IDE cable on older hard drives), and if a HDD diagnostic utility (download and install of these diagnostic tools) revealed bad sectors on your HDD, replace the hard drive. Go to a store and buy a new hard drive. 

SSDs (Solid-state drives) are recommended by many users throughout the world (only if your motherboard has SATA ports on it). They are faster then the ordinary HDD drives (which use plates as a storage mechanism), power-saving and reliable. They do not require defragmentation and your operating sistem will boot very fast. 

You can also buy one HDD and one SSD. Install your operating system on the SSD and use the HDD only to store files.

Note: If you see this line STOP 0x00000024 (NTFS_FILE_SYSTEM), it is another sign that your HDD needs to be replaced.