If the Wi-Fi network you are trying to connect to is visible and within your device's range, but you can't connect to it, there might be an issue with the Wi-Fi network you are trying to connect to.
Check out the device doesn't connect to Wi-Fi guide, to learn how to resolve this issue.
Internet access issues can be easily resolved thanks to the built-in network diagnostic tool (troubleshooter) developed by the Microsoft team to resolve network issues.
To run the tool, follow the steps below:
If you have issues with Internet access, try enabling and disabling the Airplane mode. By enabling and disabling the Airplane mode, you will restart the computer's network adapter and regain Internet access.
Check out the don't know how to enable/disable the Airplane Mode guide if you are not sure how to enable it.
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