No internet connection (causes, troubleshooting, fixes, computer, phone, tablet) (Windows 7)
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Set your computer to obtain IP address automatically (Windows 7)
0(3)0(0)If your computer running on windows 7 won't connect to internet, it is possible that it hasn't obtained an IP address. Microsoft offers an option called "Obtain IP address automatically" (which is enabled by default), however, you might have disabled this option accidently and as a result of that, your computer cannot connect to the Internet. If you are wondering how to fix internet connection, you need to enable the computer to obtain IP address automatically.
To enable this option:
- Click on Start menu and select Control Panel
- Click on Network and Internet
- Click on Network and Sharing Center
- Click on Change adapter settings, located on the left-side menu
- Right-click the Local Area Connection (if you are connected via cable) or the Wi-Fi (If you connected via Wi-Fi ) icon and select Properties
- Select Internet Protocol Version 4 (TCP/IPv4) from the list of items and click Properties
- Ensure the buttons beside Obtain an IP address automatically and Obtain DNS server address automatically are selected. Click OK. Close the remaining windows
Note: You will need to have administrator access to apply this solution.
Feel free to watch the video below, that will show you how to change the DNS settings so that you obtain IP address automatically:
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Run the Windows network troubleshooter
0(1)0(0)Internet access issues can be easily resolved thanks to the built-in network diagnostic tool (troubleshooter) developed by the Microsoft team to resolve network issues.
To run the tool, follow the steps below:
- Open the start menu and type identify and repair network problems, or right-click the network icon in the notification area (in the bottom right-hand corner of the screen) and then select Troubleshoot problems.
- Wait for the troubleshooter to scan your computer (i.e. the network card) and follow the instructions.
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