If you have cleared your browser's temporary files and cookies and adjusted your settings and you still cannot connect to the Internet, there may be an issue with the way the network is configured. In order to correct it, you need to flush the DNS.
Check out the don't know how to flush the DNS solutions to learn how.
If you don't have Internet access or if your internet connection keeps dropping, it is possible that there's an issue with your Internet Service Provider (ISP). Most likely, they already know about it (however it would be nice to tell them about it) and they usually fix it within a couple of hours.
It's possible that a virus is stopping you from going online. A good step in troubleshooting internet connection is scanning the device for viruses, and removing them.
To learn how to scan for and remove viruses and fix your Internet connection, check out the viruses/spywares/malware solutions.
If there is a problem with your internet connection, e.g. your internet connection keeps dropping, and it cannot be easily resolved, and if you have a smartphone capable to create a hotspot, you can use it as a hotspot and access the Internet.
To learn how to activate the hotspot feature, check out the don't know how to set up a hotspot solutions.
Internet access issues can be easily resolved thanks to the built-in network diagnostic tool (troubleshooter) developed by the Microsoft team to resolve network issues.
To run the tool, follow the steps below:
If your computer cannot connect to Internet, restart the computer, as it may be all you need to do in order to be able to connect to the Internet.
Check out the don't know how to restart my device guide, in case if you are not sure how to restart your computer.
Note: If restarting the computer didn't work, check out the other solutions.
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