If you purchased a Dell laptop, you can contact their technical support on 1-800-624-9897, Monday-Friday 7:00 am to 7:00 pm, and tell them more details about the issue. They will help you resolve the issue as soon as possible.
If you're not from the United States, you can find the correct support hotline on Dell's website.
If you don’t receive the email in the next 2 minutes please check your junk folder, and add [email protected] to your safe sender list.