No internet connection (causes, troubleshooting, fixes, computer, phone, tablet)

If you don't have Internet access or if your internet connection keeps dropping, it is possible that there's an issue with your Internet Service Provider (ISP). Most likely, they already know about it (however it would be nice to tell them about it) and they usually fix it within a couple of hours.

If you cannot connect to internet or if your internet connection keeps dropping, consider contacting your ISP. Maybe the ISP/Operator experiences some technical difficulties they are not aware of, or they may already work on fixing them. If that is not the case, they will guide you how to diagnose the problem by yourself and fix your Internet connection.

If you desparately need to browse the net, but you don't have Internet access at the moment, ask somebody around if they could temporarily allow you to go online via their mobile device. They can easily set up a hotspot by activating the hotspot (tethering) feature, available on every mobile device.

To show them how to set up a hotspot connection, check out don't know how to set up a hotspot solutions.

It's possible that a virus is stopping you from going online. A good step in troubleshooting internet connection is scanning the device for viruses, and removing them.

To learn how to scan for and remove viruses and fix your Internet connection, check out the viruses/spywares/malware solutions.

If there is a problem with your internet connection, e.g. your internet connection keeps dropping, and it cannot be easily resolved, and if you have a smartphone capable to create a hotspot, you can use it as a hotspot and access the Internet.

To learn how to activate the hotspot feature, check out the don't know how to set up a hotspot solutions.

Maybe the modem is the reason why you don't have Internet access. If the modem's activity light is not blinking, that is one more reason for you to restart it.

If you are wondering how to fix internet connection, the easiest way would be to restart the modem, by unplugging the power cord from the outlet and waiting for a couple of minutes. After that plug it back in the outlet and everything should be back to normal.

If your mobile device is connected to a Wi-Fi network or if mobile data is enabled but you cannot browse the net, pull out the mobile device's battery (if it is REMOVABLE) while the mobile device is on and re-insert it after around 30 seconds. After that, turn your mobile device on, connect to the network and your Internet connection should be restored.

Note: If you still cannot connect to internet, check out the other solutions.

If you are wondering "why is my computer not connecting to the internet" and Centurylink is your internet service provider, try calling them on +1 877-837-5738.

If you didn't manage to call them, go to their troubleshooting page, which will try to help you fix this "computer will not connect to internet" issue.

Note: You may be asked to enter your ZIP code.

If you cannot connect to the Internet it is possible that the network card/adapter (Local Area Connection or Ethernet) is disabled.

To learn how to enable it, check out the don't know how to enable/disable the network adapter solutions.

The router sometimes stops sharing the Internet connection unexpectedly. Other times it doesn't reconnect to a network automatically. There are lights on every router which tell you whether the Internet connection is active or not. 

If you notice that the lights are not working properly and you can't connect to internet, the best solution is to restart the router. The easiest way to restart the router is to unplug the power cord from the power outlet and wait for a couple of minutes. After that, plug it back in the outlet and your Internet access should be restored.