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Click on this if you are using a Sony, HTC, etc. smartphone.

Click on this if you have previously made a backup of your mobile device's data files (pictures, videos, sounds).

Click on this if you have tried all the other common solutions and none of them worked.

Click on this if you use a Samsung mobile device

Click on this if you use a LG mobile device

Click on this if you use a Motorola mobile device

Click on this if you use a HTC mobile device

Click on this if you use a Sony mobile device

Click on this if you use a Blackberry mobile device

Click on this if you use a Xiaomi device

Click on this if you use a ZTE mobile device

Click on this if you use a Huawei mobile device

Click on this if you are using an iPhone, iPod touch or iPad.

Click on this if you use an iPhone, iPad or iPod touch.

Click on this if your device is manufactured by a different manufacturer from the ones mentioned here.

  1. Hard−reset your mobile device

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  2. Buy a new mobile device

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  3. Reset your mobile device to the factory settings

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