If you have a Samsung device and you experience issues you can't resolve by yourself, contact their techical-support team, which will help you resolve them as soon as possible.
Contact them on: 1-800-726-7864 or via their live chat service.
Note: If you live in a country other than the USA, contact Samsung's authorised store in your country.
If you don’t receive the email in the next 2 minutes please check your junk folder, and add [email protected] to your safe sender list.