This problem is moderated by Mr.Computer. New solutions can be submitted directly, while new specifications require approval. Learn more about problem supervision.
Based on your selections this spec is most likely not relevant for you
Click on this if you are using a Sony, HTC, etc. smartphone.
Click on this if you use a ZTE mobile device
Click on this if you have previously made a backup of your mobile device's data files (pictures, videos, sounds).
Click on this if you have tried all the other common solutions and none of them worked.
Click on this if you use a HTC mobile device
Click on this if you use a Motorola mobile device
Click on this if you use a Huawei mobile device
Click on this if you use a LG mobile device
Click on this if you use a Samsung mobile device
Click on this if you use a Xiaomi device
Click on this if you use a Blackberry mobile device
Click on this if you use a Sony mobile device
Click on this if you use an iPhone, iPad or iPod touch.
Click on this if your device is manufactured by a different manufacturer from the ones mentioned here.
Click on this if you are using an iPhone, iPod touch or iPad.
Solutions are displayed which match your selected specification «ZTE».
Make sure you selected all specifications which apply to you.
If you have a ZTE device and you experience issues you can't resolve by yourself, contact their techical-support team, which will help you resolve them as soon as possible.
Contact them on: 877-817-1759 or via their live chat service - available from 8:00 a.m. to 9:00 p.m.
Note: If you live in a country other than the USA, contact ZTE's authorised store in your country.
Generic solutions don't add value. On Solutionbay you can specify your situation so that you only see solutions which make sense for your case.
If you don’t receive the email in the next 2 minutes please check your junk folder, and add
to your safe sender list.