No internet connection (causes, troubleshooting, fixes, computer, phone, tablet) (I use Comcast (XFINITY))
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Solutions (3)
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Call Comcast's hotline
1(2)0(0)If Comcast is your internet provider, call them on 1-800-XFINITY (1-800-934-6489). They are available 24/7.
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Check Comcast's troubleshooting page
1(2)0(0)Click here to visit Comcast's troubleshooting page, which will try to diagnose and fix your problem.
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Run the Windows network troubleshooter
0(1)0(0)Internet access issues can be easily resolved thanks to the built-in network diagnostic tool (troubleshooter) developed by the Microsoft team to resolve network issues.
To run the tool, follow the steps below:
- Open the start menu and type identify and repair network problems, or right-click the network icon in the notification area (in the bottom right-hand corner of the screen) and then select Troubleshoot problems.
- Wait for the troubleshooter to scan your computer (i.e. the network card) and follow the instructions.
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