Device Freezes: Phone, Computer Keeps Freezing (STOP 0x0000007E)

If your computer started misbehaving after you have installed new programs or games, it is possible that one of them is creating a conflict in your computer with one of the drivers.

Also, if you are a Windows user and see one of these stop codes: STOP 0x0000007E (SYSTEM_THREAD_EXEPTION_NOT_HANDLED), STOP 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED) or STOP 0x00000050 (PAGE_FAULT_IN_NON_PAGED_AREA), that may be another sign of a program-related conflict.

To learn how to uninstall programs, check out the don't know how to uninstall a program / application solutions.

To learn how to speed up your computer, check out the computer is slow solutions.

When your computer crashes and you see one of the following stop codes: STOP 0x0000007E (SYSTEM_THREAD_EXEPTION_NOT_HANDLED), STOP 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED) or STOP 0x000000EA (THREAD_STUCK_IN_DEVICE_DRIVER), a program running in the Kernel encountered an unexpected condition it could not recover from. They have identical troubleshooting and resolution steps.

Updating the BIOS to the latest available revision will solve the problem.

1. Check your BIOS version (Start menu -> type System information in the search programs and files box).
   
   
2. Go to the motherboard manufacturer's website and search for and download the latest BIOS update
   
   DO NOT DOWNLOAD BIOS from other websites, because it may be corrupted, and if you install it, you may have to replace the BIOS chip on the motherboard to repair your computer
   
   
3. Run the BIOS updater (in Windows) you downloaded from the manufacturer's website and click on Update/Flash/Run (or something similar) button.
   
   
4. Once you've done that, all that you have to do is relax and watch your BIOS getting updated.
   
   

Note: Updating the BIOS is not a very complex process which requires your full attention and care. Also, a power failure during the update process can corrupt the BIOS and make your computer unusable, until you have the BIOS chip replaced.

If you use a laptop, connect it to the AC adapter.