Device Freezes: Phone, Computer Keeps Freezing (After installing drivers)

Maybe your device crashes or freezes due to lack of disk space.

Check out the Running out of disk space / no space left solutions to learn how to free up disk space.

If your Windows computer crashes or freezes when it "wakes up" from sleep mode or hibernation, disabling power-saving mode should help solve the problem (but if you use laptop you need to plug in the AC Adapter more often).

To disable power-saving mode:

Start -> Control Panel -> (Hardware and Sound) -> Power options -> Change plan settings (on the right side of the selected power plan - Balanced or High Performance) -> Change Advanced settings -> Expand the hard disk power options, by clicking on the "+" next to Hard Disk.

Change the time listed under Turn Off Hard Disk After to Never. Do the same for the Sleep, Hibernate After options. 

As a quick fix you can update the drivers by clicking Update Driver Software in Device Manager.

1. Right-click My Computer -> Select Properties -> Device Manager (or type Device Manager in the start menu search box)
   
   
2. Click on one of the driver categories (Network adapters, Display adapters, Sound, video and game controllers)
   
   
3. Right click a driver from the drop-down list -> Update Driver Software. Select:
   
   
   • Search automatically for updated driver software - If you don't have the drivers' installation files in your computer or on a CD
     
     
   • Browse my computer for driver software (if you have the drivers' installation files in your computer or on a CD)
     
     
4. Click Next and do not interrupt the updating process
   
   

Repeat the procedure for all the drivers in all the categories.

Please note that updating existing drivers often does not fix the issue. It might be safer to re-install the drivers altogether.