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Don't know how to reset my device (Hard reset)

If your device doesn't perform as good as it is supposed to, and you have tried everything to fix it but nothing worked, you need to reset it.

There are two ways of resetting a device: hard reset (hardware reset), which involves deletion on all the data stored in your device and soft reset, which involves resetting the settings only, and not deletion of data.

Read the solutions carefully to avoid data loss, and other unwanted outcomes.

Select specifications which apply:

Click here if you are using a Windows Phone

Click here if you are using an Android device

Click on this if you want to perform a "hard reset" which deletes all your data. This is recommended if the soft reset didn't fix your issues.

Click here if you don't want to lose all of your files after resetting your device

Click here if you are unable to access your device's settings (it has frozen or you forgot your password)

Click here if you are using an AT&T Huawei Fusion (U8652)

Click here if you are going to install Windows 10

Click here if you are using a T-Mobile Prism or Prism II

Click on this if you are unable to access your device's settings (it has frozen or you forgot your password)

Click here if you are unable to access your device's settings (it has frozen or you forgot your password)

Click on this if Click here if you are using a Samsung Galaxy model (e.g. S5, S6, S6 Edge, Note 5, Note Edge and other Galaxy devices)

Click here if you are using a Nexus device

Click here if you are using a Sharp device

Click here if you are using an LG device

Click here if you are using a Samsung Gio (GT-S5660)

Click on this if you are using a Motorola device

  1. Follow these steps − Android (Hard reset)

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  2. Follow these steps − Samsung Galaxy devices (Hard reset)

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  3. Follow these steps − HTC

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  4. Follow these steps − iOS (Hard reset)

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  5. Follow these steps − iOS (Hard reset)

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  6. Follow these steps − Windows phone (Hard reset)

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  7. Reset your Android device via the recovery mode

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  8. Follow these steps − Sharp

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  9. Follow these steps − Windows Phone (Hard reset)

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  10. Follow these steps − Google Nexus (Hard reset)

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