If your device doesn't perform as good as it is supposed to, and you have tried everything to fix it but nothing worked, you need to reset it.
There are two ways of resetting a device: hard reset (hardware reset), which involves deletion on all the data stored in your device and soft reset, which involves resetting the settings only, and not deletion of data.
Read the solutions carefully to avoid data loss, and other unwanted outcomes.
If you have exhausted every method to fix your mobile device, there is only one more thing left to do. A hard reset is a solution to every software-related problem. It wipes down everything and it brings the device to the state it was in when it left the factory.
To hard-reset your device, follow the steps below:
Note: As this process varies from one device manufacturer to another, on some devices, you need to follow the route below:
To reset your HTC device, follow the steps below:
If you are unable to reset your mobile device via Settings the only thing that remains is to reset it from the recovery mode.
To access the recovery mode and reset the device follow these steps:
Note: If you are taken to a fastboot screen or a screen with additional options, use the Volume up or Volume down buttons to highlight the wipe data/factory reset option and press the Menu button to select it.
If a confirmation screen appears, press the Volume up or Volume down button to highlight Yes -- delete all user data and press the Menu key to select it.
Highlight reboot system now (if available) and press the Menu button to select it. The phone will reboot, and after a couple of minutes the hard reset will be complete.
Note: Don't select the erase-internal-storage checkbox because you will delete your personal data (pictures, videos, music) as well.
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