People can't get along all the time; at some point, a conflict will happen whether you like it or not. They will inevitably occur at your workplace, at school, with your parents, children, partners, colleagues, friends...That is natural, because people are of different opinions. So don't worry. It happens and it's okay.
If the opposing parties are in favor of mediation in conflict resolution, and you are the mediator, it is very important that you don't pick sides. If you can do that, and you need conflict resolution tips, here are some steps that you need to take in being a successful mediator.
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