How to fix error code 940 on Google Play Store (Can't download app) (Nothing else worked)
What is error 940? Why does it appear in Google Play Store? How to fix it?
Also known as Can't download app (Error code: 940), this error marks an unsuccessful attempt of your smartphone or tablet to download an app, through Google Play. The common causers of this error message are:
- Cached data;
- Internet connection;
- Google account;
- Outdated operating system;
Check out the solutions listed below, in order to be able to fix this error message and download your favorite app. The solutions work on all devices running on Android OS (Samsung, Sony, Huawei, Xiaomi, and many others).
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Restore your device to the factory settings
0(0)0(0)If the other solutions didn't work, consider resetting your device to its factory settings, which will remove the corrupt system files from your device and resolve many issues along the way. To reset your device to its factory settings, follow the steps below:
- Backup your device's data to any cloud storage service (e.g. to Google Drive);
- Go to Settings, tap on Reset (on some devices General Management and then Reset) and tap on the factory-reset option;
Feel free to watch the tutorial below, on how to reset your device (taken on a Samsung Galaxy device, running on Android 8 - the steps described may vary from one device to another):
Note: Make sure that your device is fully charged, before resetting it, to avoid additional complications. Also, do make a backup of your personal files (photos, videos, music, and other documents), so that they are safely stored.
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