How to fix error code 924 on Google Play Store (Android smartphone or tablet) (Nothing else worked)
What is Error Code: 924?
Error code 924 is an error which appears on Android smartphones or tablets (Samsung, Huawei, Sony, Xiaomi, and other), when the user attempts to download, install, or update apps through the Google Play Store.
This error is often accompanied by “Can’t update app“ and “Can’t download app.”
It's often caused by:
- Slow Internet or no Internet connection - your device can't download the app or its update;
- Antivirus installed on your device - it can block the app because it finds it a security threat;
- Corrupt download file - it lacks files Google Play needs so that it can install the app;
- Frozen Google Play Store - it is unable to move forward with the install or update process;
- Activated power saving mode - it shut down processes needed for downloading, installing and updating apps;
Below we share the best and proven-to-work solutions to fix Error code: 924 in Play Store compiled after thorough research, and feedback from users who had this error on their smartphones or tablets.
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Restore your device to the factory settings
0(0)0(0)If the other solutions didn't work, and you couldn't fix the error code 924, consider resetting your device to its factory settings, which will remove the corrupted system files from your device and resolve many issues along the way.
To reset your device to its factory settings, follow the steps below:
- Go to Settings and tap on Reset;
- Tap on the factory reset option;
Feel free to watch the tutorial below, on how to reset your device (taken on a Samsung Galaxy device, running on Android 8 - the steps described may vary from one device to another):
Note: Make sure that your device is fully charged, before resetting it, to avoid additional complications. Also, do make a backup of your personal files (photos, videos, music, and other documents), so that they are safely stored.
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