How to fix error code 501 on Google Play Store (Nothing else worked)
What is error code 501? Why does it appear? How to fix it?
Can't install app. App can't be installed. Try again, and if the problem continues get help troubleshooting. (Error code 501) is an error that appears when an app cannot be installed or updated on a smartphone or tablet, via the Google Play Store app. Users that may encounter this error use Samsung, Huawei, Xiaomi, Sony, OnePlus, and other smartphones or tablets running on Android OS.
The reasons behind this error are:
- Internet connection;
- Corrupt cached files;
- Broken app data;
- Outdated operating system.
In order to fix this error, check out the solutions listed below, and follow them carefully.
-
Restore your device to the factory settings
0(0)0(0)If the other solutions didn't work, restore your device to its factory settings, which will remove the corrupted system files from your device and resolve many issues along the way. To reset your device to its factory settings, follow the steps below:
- Backup your device's data to any cloud storage service (e.g. to Google Drive, Dropbox);
- Go to Settings, tap on Reset and tap on the factory reset option;
Feel free to watch the tutorial below, on how to reset your device (taken on a Samsung Galaxy device, running on Android 8 - the steps described may vary from one device to another):
Note: Make sure that your device is fully charged before resetting it, to avoid additional complications. Also, do make a backup of your personal files (photos, videos, music, and other documents), so that they are safely stored, and so that you can restore them whenever you want and on whichever device you like.
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