How to fix error 100 (No connection) on Google Play Store (Nothing else worked)
What is error 100? Why does it occur? How to fix it?
Error 100 - No Connection error message appears in Google Play, on devices running on Android OS (Samsung, Huawei, Sony, Xiaomi, and others) when Google Play fails to download apps, or app updates. The reasons behind this error message are:
- No Internet connection or unstable Internet connection;
- Corrupt cache files and app data (especially of Google apps);
- Outdated operating system;
- Incorrect date and time settings.
The solutions listed below were gathered based on hours spent in research. Check them carefully, and follow the instructions.
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Restore your device to its factory settings
0(0)0(0)If none of the other solutions worked, and error 100 still stands in your way to installing apps, consider resetting your device to its factory settings, so as to remove all the corrupted system files from your device. To reset your device to its factory settings, follow the steps below:
- Backup your device's data to any cloud storage service (e.g. to Google Drive);
- Go to Settings, tap on Reset and tap on the factory-reset option;
Feel free to watch the tutorial below, on how to reset your device (taken on a Samsung Galaxy device, running on Android 8 - the steps described may vary from one device to another):
Note: Ensure that your device is fully charged, before resetting it, to avoid additional complications. Also, do make a backup of your personal files (photos, videos, music, and other documents).
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