What are the most common reasons why Face unlock won't work? How to fix it?
In order for face unlock to work, you need to teach your device to recognize your face, and the sensors responsible for face recognition need to be able to scan and recognize your face.
The reasons behind this error include:
The methods below will show you how to resolve issues with unlocking your device using your face. Check them out, and read them carefully.
If everything you did to fix face unlock was in vain, try resetting your smartphone to its factory settings.
Check out the don't know how to reset my device guide, if you are not sure how to reset your device.
Note: Do make a backup of your personal data (photos, videos, music and other documents) as resetting a device may involve data loss, if instructions aren't followed correctly.
If none of the other solutions worked, maybe a hardware component of face unlock is broken. In this case, face unlock can only be fixed in a repair shop.
Note: Make sure to take your device in an authorized store, if one is available where you live, to avoid further damage.
If you don’t receive the email in the next 2 minutes please check your junk folder, and add [email protected] to your safe sender list.