How to fix the touch screen if it is not working (Computer)

Maybe an unresponsive app froze your device. Try turning your device off and turning it back on after a minute or two. If this was the case, the device's touch screen (and the device itself) should start working.

Maybe your computer is slow and it processes the touch gestures slowly. Try optimizing it using utility softwares.

See the computer is slow guide to learn more ways of improving your computer's performance.

Open the start menu and type Calibrate the screen for pen or touch input in the search box click on it. Click the Setup button and follow the instructions.

Maybe a virus which infected your computer has damaged your computer's drivers. Try scanning your computer with an antivirus software and remove the viruses, if any.

See the viruses/spyware/malware guide to learn how to scan for viruses and protect your computer against them.

If an update for your device's operating system is available, make sure to apply it as soon as possible as it contain fixes to various bugs, one of which might be the issue you experience with your operating system.

See the don't know how to update my device's operating system guide if you are not sure how to apply the update manually.

Some laptops and monitors have both touch-screen and non-touch-screen versions. Make sure that you have the touch-screen version. If your device is not the touch screen version, you can purchase the appropriate digitiser and install it.

1. Right-click the start menu and select Device Manager.
   * If you use a Windows 7 computer, right-click the (My) Computer icon and click Properties. Then, click Device Manager.
   
   
   
   
2. Click on Monitor, right-click your monitor and tap on Enable (which will take the place of "Disable", shown in the screenshot below).
   
   

   

Maybe your computer's "Human Interface Devices" USB ports are disabled. All you have to do is to enable the USB ports via the device manager.

1. Right-click the start menu and select Device Manager.
   * If you use a Windows 7 computer, right-click the (My) Computer icon and click Properties. Then, click Device Manager.
   
   
   
   
2. Click on Human Interface Devices to expand the list, right-click the items in it and click Enable (which will stand in the place of "Disable", shown in the screenshot).
   
   

   

If only Google Chrome doesn't recognise the touch screen gestures, it's possible that the Enable touch events option is set to Disable. To enable it, follow the steps below.

1. Open Google Chrome, type chrome://flags/ in the address bar and press Enter.
2. Find the Enable touch events option, click the small box (drop-down menu) and select Enable.
3. Open a new tab and the touch screen gestures should work.
   
   

   

Maybe the issue with your touch screen can be easily resolved by the manufacturer's support team. You can contact them either through their website or through their phone number(s).