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How to fix the device could not be restored − An unknown error occurred (9) iTunes error (Nothing else worked)

Why does iTunes error 9 occur? How to fix it?

This error code appears when you try to restore your iPhone, iPad or iPod touch through your computer, using iTunes, but, unfortunately, the process failed. Sometimes, the iOS device can get stuck to the Apple logo with no way for it to disappear. The root of this error is the connection established between your computer and your iOS device.

The main reasons behind this error are:

  • Faulty or fake USB lightning cable;
  • Damaged lightning port on your iPhone, iPad, or iPod touch;
  • Viruses;
  • Unstable Internet connection;
  • Missing iTunes files.

Based on expert opinion, as well as what worked for users who had this error, and managed to fix it, we compiled the list of step-by-step solutions below. Make sure to follow them to the letter, to fix this error effectively.

Select specifications which apply:

Click on this if you use an iPhone.

Click on this if you use an iPad.

Click on this if you use an iPod touch.

Click on this if you tried all the other solutions, but none of them worked.

  1. Replace the USB (lightning) cable

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  2. Restore your device from another computer

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  3. Put your device into DFU mode and then restore it via iTunes

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