What is Error Code: 923? Why does it appear? How to fix it?
Also known as An app could not be downloaded due to an error, error code 923 is an error which appears on Android smartphones or tablets (Samsung, Huawei, Sony, Xiaomi, and more), when the user tries to download, or update an app via the Google Play Store.
The main reasons behind this error include:
Based on user feedback and expert opinion, we compiled a list of solutions that will help you fix this error and download apps.
It's possible that the latest version of the Google Play Store app caused the Google Play error code 923, probably because it was downloaded improperly. In this case, it's better to revert the Google Play Store app to the default version, by following the steps mentioned below:
Tap on Google Play Store, and select Uninstall updates;
Here is a video guide on how to uninstall updates (taken on a Samsung Galaxy device, running on Android OS 8 - steps may slightly vary from one device to another):
If the other solutions didn't work, and you can still see this error in Google Play, consider resetting your device to its factory settings, which will remove the corrupted system files from your device and resolve many issues along the way. To reset your device to its factory settings, follow the steps below:
Feel free to watch the tutorial below, on how to reset your device (taken on a Samsung Galaxy device, running on Android 8 - the steps described may vary from one device to another):
Note: Make sure that your device is fully charged, before resetting it, to avoid additional complications. Also, do make a backup of your personal files (photos, videos, music, and other documents), so that they are safely stored.
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