How to fix error code 921 on Google Play Store (Nothing else worked)
What is error 921? Why does it appear in Google Play Store? How to fix it?
Known as Unknown error code during application install, and Update could not be downloaded due to an error (921) error is an error that appears when an app cannot be installed or updated on a smartphone or tablet, through the Google Play Store app. Users that may encounter this error use Samsung, Huawei, Xiaomi, Sony, OnePlus, and other smartphones or tablets running on Android OS.
The reasons why this error can occur are:
- Internet connection;
- Corrupt cached data;
- Broken app data;
- Outdated operating system.
Check out the solutions listed below carefully, in order to fix this error, and download and update apps.
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Restore your device to the factory settings
0(0)0(0)If the other solutions didn't work, consider resetting your device to its factory settings, which will remove the corrupted system files from your device and resolve many issues along the way. To reset your device to its factory settings, follow the steps below:
- Backup your device's data to any cloud storage service (e.g. to Google Drive, Dropbox);
- Go to Settings, tap on Reset and tap on the factory reset option;
Feel free to watch the tutorial below, on how to reset your device (taken on a Samsung Galaxy device, running on Android 8 - the steps described may vary from one device to another):
Note: Make sure that your device is fully charged, before resetting it, to avoid additional complications. Also, do make a backup of your personal files (photos, videos, music, and other documents), so that they are safely stored.
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