For full functionality of this site it is necessary to enable JavaScript.

Website is down (I use Dot5Hosting)

With the development of technology, it's getting harder and harder for website issues to occur. However, it is still possible for a website to go down. Websites can go down for many reasons, but all of them it can be classified in two groups:

  • Issues on the user's end (web browser, operating system, Internet connection, viruses);
  • Issues with the website (hosting server issues, hacker attacks, mistakes in the code).

The solutions listed below are to help both the users who cannot access a website, and website owners whose website misbehaves or is inaccessible.

Select specifications which apply:

Click on this if you use a Mac OS computer.

Click on this if you use a Windows computer.

Click on this if you made sure that the website is down for everyone.

Click on this if you checked from another computer and made sure that the website is down just for you.

Click on this if the website you own is down.

Click on this if your website is hosted by Dot5Hosting

Click on this if other websites, except the website you want, open fine

Click on this if you are connected to the Internet using a router.

Click on this if the website you're trying to load shows an error message (e.g. 4xx or 5xx)

Click on this if you have tried all the other common solutions and none of them worked.

Click on this if your website is hosted by IdeaHost

Click on this if your website is hosted by ThemeCloud

Click on this if your website is hosted by HostMonster

Click on this if your website is hosted by Just host

Click on this if your website is hosted by Hostclear.

Click on this if your website is hosted by Godaddy

Click on this if your website is hosted by Hostgator

Click on this if your website is hosted by Bluehost

Click on this if your website is hosted by iPage

Click on this if you're using Wordpress

Click on this if you host your website on your own server

  1. Clear the browser's cache (and cookies)

    0
    (10)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  2. Restart the browser

    0
    (9)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  3. Try again in 10−30 minutes

    0
    (7)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  4. Wait for the DNS changes to take effect

    0
    (7)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  5. Check if you spelled the website's name correctly

    0
    (7)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  6. Check and modify the .htaccess file(s)

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  7. Reload the website

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  8. Contact the server administrator / hosting company

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  9. Restart the computer

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  10. Contact your ISP (Internet Service Provider)

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  11. Contact Dot5Hosting support

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  12. Check if the website suffered a DDOS attack

    0
    (2)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  13. Use Uptimerobot

    0
    (2)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  14. Scan your website for viruses

    0
    (2)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  15. Hire a professional to check if your website has been hacked

    0
    (2)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  16. Check the disk space on the hosting server

    0
    (2)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  17. Change the DNS Settings

    0
    (2)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  18. Use Pingdom

    0
    (1)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  19. (Tell the developers to) Fix the bad code

    0
    (1)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  20. Reverse (remove) a recent update

    0
    (1)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  21. Restart all of your network devices

    0
    (1)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  22. Use backup servers

    0
    (1)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  23. Use a proxy server

    0
    (1)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  24. Restart the router

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  25. Change your IP address (use a proxy)

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  26. Change/Upgrade the hosting (plan)

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  27. Disable plugins

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  28. Increase the RAM capacity (or manage the RAM usage)

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  29. Check file permissions settings

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  30. Disable the mod_security

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  31. Create a new .htaccess file

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  32. Increase the PHP Memory Limit in WordPress

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  33. Check the "hosts" file (Windows)

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  34. Check your hosts file (Mac OS)

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  35. Reclaim the domain name

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  36. Scan for viruses

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  37. Check if you've entered your credentials (username and password) correctly

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  38. Check the resource availability

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
Did you find a solution?
Yes No
unresolved problem 1 Solution Seeker is still looking for a solution - click to view