With the development of technology, it's getting harder and harder for website issues to occur. However, it is still possible for a website to go down. Websites can go down for many reasons, but all of them it can be classified in two groups:
The solutions listed below are to help both the users who cannot access a website, and website owners whose website misbehaves or is inaccessible.
Maybe the obstacle that prevents you from accessing a certain website is the great amount of cookies and cache files stored in your device.
To learn how to clear the browser's cache (and cookies), check out the don't know how to clear the cache solutions.
It's possible that the browser itself prevents you from browsing the net and loading websites. A simple restart of the browser program itself could solve the problem.
To restart the browser click the X icon in the top-right corner of the browser (or in the top-left on Mac OS), and click the browser icon from the desktop. Try loading the same website again.
Maybe the website is down because of an ISP- or hosting-related issue. Try again in 10-30 minutes to check if it's back online. If it's still offline, report the issue to the hosting provider which will resolve it quickly.
If you (or the website administrator) recently updated the DNS settings of the website or registered a new domain, please note that it can take up to 48 hours for these changes to take effect, so, the website may appear that it's down during this time.
Note: If 48 hours have passed and nothing changed (i.e. your website is still down), contact the hosting-server operators.
Maybe you can't access the website because of a spelling error.
Check if you entered the website's name correctly, and if you entered the right top-level domains (.com, .net, .org etc.).
Reloading the website may fix it, especially if you see a 408 Request Timeout error (or 40X error of any type). Reload it by pressing CTRL + R or clicking the semi-circular arrow next to the URL.
If your website is hosted by Just host and you experience issues you couldn't resolve by yourself, contact their support staff, who will help you resolve the issue and they are available 24/7 for you.
Contact them on: 888-755-7585, or via their live chat service.
There might be an issue with the server and/or the hosting provider of the website, or your IP address might have been blocked by them for some reason.
Contact them and inform them about the issue. They will tell you what's wrong and resolve it as soon as possible.
Maybe your computer is preventing you from opening the website. Most likely it's a result of a browser-related issue (a plug-in or an extension became unresponsive), or a software-related one.
Try closing the browser first. If that didn't work, restart the computer.
If you want to learn more details check out the don't know how to restart my device solutions.
Maybe there is an issue with your internet connection which is due to the ISP itself (a problem with the ISP's DNS settings or something else), which prevents you from loading any website (or only a certain website).
Call your internet service provider whose team will troubleshoot and resolve the problem as soon as possible.
If you don’t receive the email in the next 2 minutes please check your junk folder, and add [email protected] to your safe sender list.