With the development of technology, it's getting harder and harder for website issues to occur. However, it is still possible for a website to go down. Websites can go down for many reasons, but all of them it can be classified in two groups:
The solutions listed below are to help both the users who cannot access a website, and website owners whose website misbehaves or is inaccessible.
Before anyone jumps to fixing things, you should use this tool that allows people to check and see if a website is down for everyone or just them and then provides additional solutions: https://cgscomputer.com/website-status-checker/
Maybe the website you are trying to visit is restricted to certain countries other than yours or maybe there is something wrong with your ISP. The first thing you should do is to check whether the website is really down for everybody. Go to Downforeveryoneorjustme and enter the website's URL in the field (e.g. google.com) and press Enter.
If the website is up, you will be able to access it through a proxy server. Search for most popular and most secure proxy websites and try one of them.
Maybe the obstacle that prevents you from accessing a certain website is the great amount of cookies and cache files stored in your device.
To learn how to clear the browser's cache (and cookies), check out the don't know how to clear the cache solutions.
It's possible that the browser itself prevents you from browsing the net and loading websites. A simple restart of the browser program itself could solve the problem.
To restart the browser click the X icon in the top-right corner of the browser (or in the top-left on Mac OS), and click the browser icon from the desktop. Try loading the same website again.
Maybe the website is down because of an ISP- or hosting-related issue. Try again in 10-30 minutes to check if it's back online. If it's still offline, report the issue to the hosting provider which will resolve it quickly.
Maybe you can't access the website because of a spelling error.
Check if you entered the website's name correctly, and if you entered the right top-level domains (.com, .net, .org etc.).
Reloading the website may fix it, especially if you see a 408 Request Timeout error (or 40X error of any type). Reload it by pressing CTRL + R or clicking the semi-circular arrow next to the URL.
If your website is hosted by Just host and you experience issues you couldn't resolve by yourself, contact their support staff, who will help you resolve the issue and they are available 24/7 for you.
Contact them on: 888-755-7585, or via their live chat service.
There might be an issue with the server and/or the hosting provider of the website, or your IP address might have been blocked by them for some reason.
Contact them and inform them about the issue. They will tell you what's wrong and resolve it as soon as possible.
Maybe your computer is preventing you from opening the website. Most likely it's a result of a browser-related issue (a plug-in or an extension became unresponsive), or a software-related one.
Try closing the browser first. If that didn't work, restart the computer.
If you want to learn more details check out the don't know how to restart my device solutions.
Maybe there is an issue with your internet connection which is due to the ISP itself (a problem with the ISP's DNS settings or something else), which prevents you from loading any website (or only a certain website).
Call your internet service provider whose team will troubleshoot and resolve the problem as soon as possible.
When you type an address into your web browser, your computer uses DNS (Domain Name System) to look up and translate that address into a computer-friendly IP address. In other words, the DNS has the role of a librarian, who you can ask for a book. Sometimes, the servers your computer uses to look up that information can go down, thus preventing you from loading the desired web site.
To learn how to change the DNS settings, check out the don't know how to change the DNS settings solutions
If your website is hosted by Hostclear and you experience issues you couldn't resolve by yourself, contact their support staff, who will help you resolve the issue and they are available 24/7 for you.
Contact them on: 866-585-7989 or via their live chat service.
Temporary problems with your modem, router, switch, or other network device could be the reason, esp. if you see a 504 Gateway Timeout error message.
The easiest way to restart the above-mentioned devices is by unplugging them from the power outlet and plug them back in, in about 5 minutes.
If others can access the desired website (or your website) but you, there is a possibility that the hosting server of the website is blocking your IP address, or there is something wrong with your ISP's (Internet Service Provider) settings.
Some website owners do this to prevent users from certain countries/location from accessing the website, or to restrict the number of visits (e.g. You get kicked out if you visit the website more than 10 times per day).
Try to access the website through a proxy website. Famous proxy websites include hide.me, hidemyass.com, proxysite.com. If you are not sure how to use the proxy website, they include video tutorial for that purpose. Please note that this is a short-term solution to your problem.
To fix it long-term, contact your ISP first and then the server admins / hosting provider of the page you're trying to access to check why they are blocking you.
The hosts file enables you to add URLs of webpages you want to block, which will automatically be blocked in every single browser installed in your computer. Also, some viruses can modify the hosts file in order to prevent you from downloading an antivirus software which can find and remove the virus.
All you have to do to fix this issue is to open and modify the hosts file:
My Computer -> Local Disk (C:) -> Windows -> System32 -> drivers -> etc
Open it with Notepad (right-click the hosts file -> Open with -> select Notepad). In the hosts file you will see other addresses which serve as an example and which you MUSTN'T delete. If you find a link associated with the website you want to open or with an antivirus software, delete it and save the changes.
The hosts file enables you to add URLs of webpages you want to block, which will automatically be blocked in every single browser installed in your computer. Also, some viruses can modify the hosts file in order to prevent you from downloading an antivirus software which can find and remove the virus.
All you have to do to fix this issue is to open and modify the hosts file. To modify the hosts file:
Maybe a virus is preventing your browser from working properly or is slowing down your Internet speed and it seems that the website (or all websites) is down.
To learn how to scan for and remove viruses, check out the Viruses / Spywares / Malware solutions.
If you don’t receive the email in the next 2 minutes please check your junk folder, and add [email protected] to your safe sender list.