For full functionality of this site it is necessary to enable JavaScript.
Select specifications which apply:

Click here if moving the cursor using the touchpad surface works, but the clicking feature doesn't (or if only the physical left and right click buttons don't work)

Click here if the laptop's physical left and right click buttons work, but the touchpad surface doesn't (i.e. you can't move the cursor)

Click here if the cursor is not moving properly.

Click here if you have recently installed or uninstalled the touchpad driver.

Click if here if you recently installed or uninstalled a program on your laptop.

Click here if the problem started after you deleted a virus

Click on this if you have tried all the other common solutions and none of them worked.

  1. Use an USB mouse

    5
    (10)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  2. Enable the touchpad

    3
    (7)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  3. Clean the touchpad surface

    1
    (7)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  4. Unplug peripheral (external) devices

    1
    (4)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  5. Disable startup programs

    1
    (4)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  6. Restart the laptop

    1
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  7. Take your laptop to a computer repair store

    0
    (7)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  8. Unlock the touchpad

    0
    (7)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  9. Clean the registry

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  10. Scan for viruses

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  11. Install the latest version of ASUS Smart Gesture (Windows)

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  12. Change the Touchpad (Trackpad) settings

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  13. Reset BIOS to default settings

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  14. Call Apple's technical support

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  15. Call Dell's technical support

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  16. Call Msi's technical support

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  17. Enable the tapping feature of the touchpad

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  18. Refresh Your PC (Personal Computer)

    0
    (5)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  19. Reinstall the touchpad driver

    0
    (4)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  20. Repair the ASUS Smart Gesture driver

    0
    (4)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  21. Uninstall the touchpad driver

    0
    (4)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  22. (Re−)enable the tap−to−click option

    0
    (4)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  23. Report the problem to the salesperson

    0
    (4)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  24. Call Samsung's technical support

    0
    (4)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  25. Perform a PC Reset (Windows 8(.1)/10)

    0
    (4)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  26. Update the touchpad driver

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  27. Run the Hardware and Devices troubleshooter (Windows)

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  28. Remove and reinsert the laptop battery

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  29. Call Toshiba's technical support

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  30. Call Lenovo's technical support

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  31. Call Asus's technical support

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  32. Call HP's technical support

    0
    (3)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  33. Format your computer (Reinstall the OS)

    0
    (2)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  34. Enable the touchpad in BIOS

    0
    (2)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  35. Call Acer's technical support

    0
    (2)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  36. Update the Chipset drivers (Windows)

    0
    (2)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  37. Restore Windows

    0
    (1)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  38. Update the SMBus driver (controller)

    0
    (1)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
    Like Solutionbay?
    Also check out our other projects :)
    See all projects
  39. Scan and repair Windows system files with System File Checker (Windows)

    0
    (1)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  40. Update the BIOS (Windows)

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
  41. Replace the touchpad

    0
    (0)
    0
    (0)
    More infos
    User profile image
    Please loginto comment
Did you find a solution?
Yes No