How to fix error code 941 on Google Play Store

Data and cache files are time savers. They stop as from reentering our login details, and configuring the app over and over again, every time we open the app. As time goes by, when we update the apps, or the operating system, there is a possibility for cache files to become corrupt. Such corrupt data and cache files can be the cause of the Google Play Store error 941. In this case clearing them should fix this error.

You can clear the data and cache files of Google Play Store and all the related to it Google apps by following the steps below: 

1. Go to Settings;
2. Select Apps/Applications Manager;
   

   
   
   

3. Tap on Google Play Store from the list and tap on the clear data and clear cache buttons;
4. Tap on Google Services Framework from the list and tap on the clear data and clear cache buttons;
5. Tap on Google Play Service from the list and tap on the clear data and clear cache buttons;
6. Tap on Download Manager and tap on the clear data and clear cache buttons.
   

   
   
   

After clearing the cache and data files, you need to open the app, enter your login details, and possibly configure it again. After that, new, clean files will be placed on your device. Here is a video tutorial on where to clear app data and cache files (taken on a Samsung Galaxy device, running on Android OS 8 - steps may vary from one device to another):

Turning your device off and turning it back on can help you resolve the Google Play error code 941, since Google Play and the entire operating system will be restarted. In addition, all the background tasks of the operating system will be restarted too, even the ones that may have been stuck, and led to this error in the first place.

It is possible that the Internet connection you are connected to is responsible for this Google Play error. If you are connected to a Wi-Fi network, try connecting to another Wi-Fi network or mobile data, and vice versa. Also, every time you switch between connections, restart the Google Play Store app and try installing the app.

Tips to improve the stability of your Internet connection include:

• Buy a signal booster;
• Move your device closer to the router;
• Place the router in a central position in your home;
• Buy a new router;
• Subscribe to another Internet provider (if you have done the above but nothing changed).

Another way to fix the error code 941 is to log out from and log back in to your Google account. To do that, follow the steps below: 

1. Go to Settings, tap on Accounts and backup (or just Accounts); 
   

   

   
   
2. Tap on Accounts and select Google;
   

   
   
   

3. Select the Google account you are logged in with and then tap on Remove Account;
   

   
   
   

4. Restart your Android device;
5. Sign back in to your Google account.

Maybe the currently-installed version of your device's operating system is causing the error code 941. Check for an update and update your device's operating system to the latest version. Usually, updates are installed automatically, however, it's good to check manually if an update is available. To update the device's operating system to the latest version, manually, follow the steps below:

If none of the other solutions worked, consider resetting your device to its factory settings, to remove the corrupted system files from your device. To reset your device to its factory settings, follow the steps below:

1. Backup your device's data to any cloud storage service (e.g. to Google Drive, Dropbox);
2. Go to Settings, tap on General management, tap on Reset and tap on the Factory data reset option;
   

   
   
   

Feel free to watch the tutorial below, on how to reset your device (taken on a Samsung Galaxy device, running on Android 8 - the steps described may vary from one device to another):

Note: Make sure that your device is fully charged, before resetting it, to avoid additional complications. Also, do make a backup of your personal files (photos, videos, music, and other documents), so that they are safely stored.

It's possible that the latest version of the Google Play Store app caused the error code 941, probably because it was downloaded improperly. Maybe the Internet connection was unstable, or a process broken at the time which interfered with storing and deploying the update files. In this case, it's better to revert the Google Play Store app to the default version, and, when connected to a reliable Internet connection, to install the updates again.

You can uninstall the updates by following the steps below:

1. Go to Settings and tap on Application Manager/Apps;
   

   
   
   

2. Tap on Google Play Store, and select Uninstall updates;
   

   

3. Tap on OK to confirm; 
4. Open the Google Play Store app;
   
   

Here is a video guide on how to uninstall updates (taken on a Samsung Galaxy device, running on Android OS 8 - steps may slightly vary from one device to another):