How to fix Bluetooth that is not working (Windows)

If you cannot pair your computer with another bluetooth-capable device (e.g. smartphone, tablet, bluetooth speaker/headphones, keyboard, etc.) restart the computer, after which you should be able to pair it.

If your computer doesn't have a restart button, or if the button doesn't work, check out the don't know how to restart my device guide.

You need to install the appropriate Bluetooth driver so that you can use the Bluetooth feature. If it hasn't been installed, make sure to install it.

If you are not sure how to download and install the appropriate driver, see the don't know how to download and install drivers guide.

Maybe your computer experiences bluetooth-related issues, because of outdated drivers. In this case, updating the drivers should solve this problem.

Check out the don't know how to update drivers guide to learn the safest way of updating drivers.

Note: Make sure not to download drivers from another websites than the official ones of your device's manufacturer.

Android and Windows OS devices allow you to choose the type of information you share between devices. For example, you can choose to share only phone audio, media audio, depending on your preferences. If you don't need to share all the types of data, consider deselecting one or more types of information and then try to pair the devices. 

If you use an Android device, go to Settings, tap on Bluetooth and select the device. If there are options to select, they should appear.

If you use a Windows OS device:

1. Go to Control Panel, select Hardware, then click on Sound and select Devices and Printers.
2. Right click the target Bluetooth device and select the Services tab to choose which types of information to share.