How to fix Bluetooth that is not working (Bluetooth mouse)

Bluetooth mice have an ON/OFF switch which allows you to turn off the mouse if you don't use it, and save battery. If the mouse's optical sensor doesn't glow, one of the possibilities is that the mouse is turned off.

The switch is located on the bottom side of the mouse, next to the optical sensor. Make sure that it is set into ON position.

Maybe restarting your device is all you need in order to make the Bluetooth work again. All you need to do is to turn the device(s) off and back on, after a few minutes.

If you restarted your device, but the issue persists, check out the other solutions.

If you cannot pair your computer with another bluetooth-capable device (e.g. smartphone, tablet, bluetooth speaker/headphones, keyboard, etc.) restart the computer, after which you should be able to pair it.

If your computer doesn't have a restart button, or if the button doesn't work, check out the don't know how to restart my device guide.

If your device is powered by non-rechargeable batteries and you were unable to turn it on, consider replacing the batteries. To be 100% sure that the batteries need to be replaced, test them on another device which uses batteries of the same type.

Maybe your device's bluetooth issue can be resolved easily by the manufacturer's customer support team. All you need to do is to call them and follow their instructions. Also, most of the manufacturers have a troubleshooting page on their websites, which can help you fix your device's bluetooth feature by yourself.

In order for a Bluetooth communication to be established, the Bluetooth feature should be enabled on both the devices. If it is enabled on both devices, but a communication isn't established and if you verified that your device's Bluetooth feature works, check if the other device's Bluetooth feature works, too. For example, try pairing the device to another device.

Note: If you determined that the other device's bluetooth doesn't work, restarting the device should make it work again.

If your keyboard or mouse needs a wireless Bluetooth transceiver in order to connect to a computer, make sure that you install the transceiver's driver in the computer, which can be found on the CD which should be inlcuded in the wireless set, or alternatively, found on the manufacturer's website.

If your Wi-Fi router is near the Bluetooth device(s) and you have issues with establishing a good Wi-Fi connection between them, move the devices away from the router. Wi-Fi routers might interfere with the Bluetooth signal as they work on the same frequency.

Make sure to be as far as possible from Wi-Fi routers if you want a strong Bluetooth connection.

The transceiver (receiver) needs to be connected to the computer, Smart TV or another device, so that the device and the mouse can communicate.

If the transceiver wasn't plugged in, make sure to plug it in a USB port. If the transceiver was plugged in and your keyboard or mouse don't work, check out the other solutions.

Note: By default, a transceiver should be blinking when it is connected to the computer. If it doesn't blink, there is something wrong with it or with the USB port to which it is connected.