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Select specifications which apply:

Click on this if the device which is crashing is new, i.e. you purchased it recently.

Click on this if computer crashes/freezes while you are doing another activity than the ones mentioned here.

Click on this if you have tried all the other common solutions and none of them worked.

Click here if you see the error message STOP 0x000000D1 (DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL_TO)

Click here if you see the error message STOP 0x00000024 (NTFS_FILE_SYSTEM)

Click here if you see the error message STOP 0x0000007E (SYSTEM_THREAD_EXEPTION_NOT_HANDLED)

Click here if you see the error message STOP 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED)

Click here if you see the error message STOP 0x000000EA (THREAD_STUCK_IN_DEVICE_DRIVER)

Click here if you see the error message STOP 0x00000050 (PAGE_FAULT_IN_NON_PAGED_AREA)

Click here if your computer is older than a year and you haven't opened your computer for more than a year

Click here if you see the error message Stop 0x000000ED (UNMOUNTABLE_BOOT_VOLUME)

Click here if you see the error message Stop 0x0000007B (INACCESSIBLE_BOOT_DEVICE)

Click on this if Click here if your computer started crashing right after you installed/uninstalled a program

Click here if you use a Wireless Network card or if the Wireless network card has been disabled for a period of time. Read this if you don't know what Wireless Network card is: https://goo.gl/dEEySn

Click on this if u have recently replaced your computer's CPU (Central Processing Unit)

Click on this if you are using an iPhone, iPod touch or iPad.

Click on this if you're using Emojis (small digital image or icon used to express an idea, emotion, etc., in electronic communication)

Click on this if you see a blue screen after the device crashes (in which there is a STOP code message)

  1. Delete temp. files / Clear the cache

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  2. Replace the faulty RAM (Random Access Memory) stick(s)

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  3. Reinstall the drivers

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  4. Replace the power supply

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  5. Restore Windows

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  6. Reseat the data cables in your computer

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  7. Reseat the RAM (Random Access Memory) memory stick(s)

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  8. Replace the HDD (Hard Disk Drive)

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  9. Uninstall recently installed program(s)

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  10. Boot to the last known good configuration (Windows)

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