Skype is not working (After upgrading the hardware)
What are the reasons for Skype not to work? How to fix it?
The most common reasons why Skype won't work include:
- Outdated Skype app;
- Outdated operating system version;
- Malicious software (virus);
- Antivirus settings;
- Outdated drivers.
The solutions listed below reveal how to fix Skype on your computer, smartphone, or tablet, running on the following operating systems:
- Windows (Dell, Lenovo, HP, and many others);
- Mac (Mac, MacBook, iMac, MacBook mini, etc);
- Android (Samsung, Huawei, LG, Sony, Xiaomi, etc.);
- iOS (iPhone, iPad, iPod touch).
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Update Windows to the latest version
0(0)0(0)Maybe the outdated operating system version installed in your computer caused the newer version of Skype to misbehave, mainly due to incompatibility. Alternatively, maybe a bug in your current operating system affects Skype. In any event, updating Windows to the latest version can fix this error.
Windows updates are usually installed automatically, however, you can check and install an update manually, any time. To check for updates, feel free to follow the steps below:
- Open the start menu and type Check for updates;
- Click on the Check for updates button in the start menu;
- If there is an update available, click on the Install button.
More infos -
Update your Mac computer to the latest operating system version
0(0)0(0)Updating your computer's operating system version is a must, so as to ensure that the latest performance and compatibility updates, as well as bug fixes are applied to your computer. An outdated operating system version may be the reason why Skype crashes, too.
To update to the latest macOS version, feel free to follow the steps below:
- Click on the Apple icon and select System Preferences;
- Click on Software Update;
- If an update is available, click on the update button to install it.
More infos -
Adjust the NVIDIA settings
0(0)0(0)If you have NVIDIA graphic adapter and Skype freezes when you try to make a video call, during a call, or when the call ends, adjusting the Nvidia settings may help you resolve this problem.
To adjust the settings, feel free to follow the steps below:
- Type NVIDIA Control Panel in the start menu and click on it once it appears in search results;
- Click on Adjust image settings with preview, and select Let the 3D application decide;
- Click on Adjust video color settings, if you can see those settings, and select the option With the video player settings.
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