TV doesn't change channels

Maybe the remote control has malfunctioned, or its batteries are worn out. Try pressing the physical buttons, located on the device. If you are able to switch channels, the remote control was the reason why you couldn't switch channels in the first place.

Check out the solutions to remote control doesn't work, to learn how to make the remote control work again.

If your TV doesn't change channels and you are not sure what to do, contact LG's customer service, which you can reach if you dial the following number: +1 800-243-0000.

Another way to contact them if you didn't manage to reach them through the phone, is by paying a visit to their website (click here to visit it).

If you watch channels through a box, you can change channels only with the box's remote control, NOT with the remote control of the TV. Ensure that you use the box's remote control.

Consider resetting the TV to its factory settings if none of the other solutions worked. You can find the reset option in TV's settings.

Note: If you are not sure where to find the reset button, consult the TV's manual.

Maybe the set-top box itself deleted the channel list, due to a software bug. Try rescanning for TV channels, but before that, make sure that the antenna is plugged in the box.

The device's IR sensor receives the instructions you send to it using your remote control. If you have put any object over the device's IR sensor, make sure to remove it as the IR sensor won't be able to detect the instructions sent by the remote control. Usually, the sensors are around the logo, next to the stand-by light, or in the lower, right part of the device.

If you can't change channels on your TV, and you are not exactly sure what to do, contact Philips's customer support team, by dialling the following number: +1 888-744-5477.

If you didn't manage to reach them by dialling the above-mentioned number, contact them online on their website (click here to visit it).

If you can't switch channels on your TV and you are not sure what to do, contact Toshiba's customer support team, which you can get in touch with by dialling the following number: +1 800-457-7777.

If you didn't manage to contact them by dialling the above-mentioned number, you can do that online on their website (click here to visit it).

If you TV doesn't change channels, contact Micromax's customer support team, which you can reach if you dial the following number: +1 860-500-8286.

If you didn't manage to reach them through the above-mentioned number, contact them online on their website (click here to visit it).

Maybe the TV itself deleted the channel list, due to a software bug. Try rescanning for TV channels, but before that, make sure that the antenna is  plugged in the TV.

Note: Most of the TVs offer you the opportunity to make a backup of the channels list to an external medium (USB, external hard drive, etc.). If your TV is one of them, make a backup (this option can be found under the channels section, in Settings), so that when or if this issue reoccurs, you can easily restore the channels list. If you are not sure whether your TV has this option, consult its manual.

Try turning off the TV and turning it back on after a few minutes. Also, you can unplug it from the power outlet and plug it back in after a few minutes. By doing this, you will restart the TV's hardware and possibly resolve this issue.

Some devices update the channels list all the time and remove the channels which no longer work (i.e. whose frequency has been changed). So, it is posssible that there is something wrong with your coaxial cable (it might have detached from the splitter box or accidentally cut-off) or that the cable TV operator had some issues with their network and failed to deliver TV channels to you, and in the meantime your device has removed them.

Contact your operator and let them know about this issue.

If none of the other solutions worked, consider resetting the box to its factory settings. In order to reset it, you need to go to Settings and navigate to the Reset option.

Note: If you are not sure where to find the reset option, consult the box's manual.

By turning off the box and turning it back on after a few minutes, you will restart the box's hardware and probably resolve this issue. Also, you can unplug it from the power outlet and plug it back in after a few minutes.

If your TV doesn't change channels and you are not sure what course of action to take, contact Samsung's customer service, which can be reached by dialling the following number: +1 800-726-7864.

Alternatively, you can reach them online, on their website (click here to visit it).

If you can't change TV channels and you are not sure what course of action to take, contact Panasonic's customer support team, by dialling the following number: +1 800-211-7262.

If you didn't manage to reach them through the above-mentioned number, contact them online on their website (click here to visit it).

If your TV can't change channels and you are not sure what to do, contact Vizio's customer service, which you can reach if you dial the following number: +1 855-833-3221.

If you dialled the above-mentioned number but you didn't manage to reach them, you can contact them online on their website (click here to visit it).

If you can't switch TV channels and you are not sure what to do, contact your TV manufacturer's customer support team, whose number you can get on their website, in the instructions manual, etc.

Also, you can contact them online, through their website, provided that they have one.

Maybe a hardware-related defect is the reason why you can't change TV channels. If you have tried all the other solutions, including a factory reset, but nothing changed, take the TV to a repair shop.

If you tried all the other solutions to solve this problem, including performing a factory reset, but unsuccessfully, consider taking it to a repair shop.

If your TV had a hardware defect and the hardware defect was severe and irrepairable, consider buying a new TV.

If your box had a hardware defect and the hardware defect was severe and irrepairable, consider buying a new box.