How to update a device's operating system to the latest version (Mobile device)

To update your operating system to the latest version manually (usually, it is done automatically), follow the steps below:

1. Go to Settings;
2. Tap on Software Update;
   
   
   
3. Tap on Download and Install, if an update is available (if not, on a check for updates button).

   
   
   

On other devices, you need to do the following:

The video below shares information on how to update your device's operating system (taken on a Samsung device, running on Android OS 8):

Note: When you update a mobile device, make sure that it won't run out of battery power, because if it does, you may cause irreversible damage to the device. To prevent this, connect your device to the charger and make sure it's at least 50% charged. In addition, make sure to use a stable Wi-Fi connection, not mobile data, in order to avoid additional charges.

To update iOS to the latest version, follow the steps below:

1. Go to Settings;
2. Tap on General;
   

   
   
   

3. Tap on Software Update;
   

   
   
   

4. Tap on Download and Install (if an update is available).
   
   

Note: When you update a mobile device, make sure that it won't run out of battery power. Make sure that it's at least 50% charged. In addition, use a stable Wi-Fi connection (and not mobile data), in order to avoid additional costs.

Firstly, check if an update is available for your device:

Slide left to the App list -> Settings -> Phone update

Before you start with the updating process, make sure to free up some space (click here to learn how) on both the mobile device and the computer (or laptop), use a stable Wi-Fi (or ethernet) connection, and make sure that the mobile device and the laptop are fully charged. Verify that your device is set to the correct date and time (Settings -> Date + time) so that you get the right update.

To update your device:

1. Download and install the Zune software on your computer
   
   
2. Connect your device to the computer using the USB cable that came with your device
   
   
3. Start the Zune software if it doesn't start automatically -> Select your mobile device -> click on Update Now
   
   

   
   
   

4. Make sure you keep your phone connected to your computer until a notification that the update is complete appears.

If you want to update your iOS mobile device via iTunes, update the iTunes software first (download it from the Apple's website ONLY). Once you do:

1. Connect your device to a computer
2. Open iTunes and select your device (on the left side of the iTunes window)
3. Click Summary, then click Check for Update
   
   

   
   
   

Note: When you update a mobile device, make sure that the laptop won't run out of battery power, because if it does, you may cause an irreversible damage to the mobile device. To prevent this, plug the AC adapter of the laptop in an power outlet.