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Don't know how to close (quit) programs/applications (Mobile device)

Select specifications which apply:

Click on this if your device runs on Android OS (Samsung, Huawei, HTC, etc.).

Click on this if you are using an iPhone, iPod touch or iPad.

Click on this if you have tried all the other common solutions and none of them worked.

Click on this if you can't close (quit) a program/application, i.e. it became frozen.

Click on this if your computer runs on Windows OS.

Click on this if your computer runs on Mac OS (iMac, MacBook, etc.).

Click on this if your computer runs on Ubuntu (Linux).

  1. Remove and reinsert the device's battery

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  2. Via Settings

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  3. Hard−reset your mobile device

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  4. Via the app switcher − iOS

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  5. Restart your mobile device − iOS

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  6. Follow these steps − Windows phone

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  7. Restart your mobile device − Android

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  8. Take the device to a repair store

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  9. Restart your mobile device − Windows phone

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  10. Follow these steps − Android

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