If you have a Sony device and you experience issues which you can't resolve by yourself, contact their techical-support team, which will help you resolve them as soon as possible.
Contact them on: +1 866 766 9374 (Toll Free) or 1-877-797-3742 (Xperia), or via their live chat service, from Monday to Sunday : 08:00 - 23:00 EST.
Note: If you live in a country other than the USA, contact Sony's authorised store in your country.
If you don’t receive the email in the next 2 minutes please check your junk folder, and add [email protected] to your safe sender list.