Some (smart)phones are locked to the carrier (operator) they are purchased from. This means that you can only use that (smart)phone only with a SIM card of the carrier you bought your (smart)phone ... See all
If you purchased your cell phone or smartphone from O2 and you are unable to use it with a SIM card from a different operator, try calling them on 0800 - 52 51 378 or 089 78 79 79 40 9.
You can also have a live chat with them if you click here.
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