How to fix Windows Update error 0x80240017 on Windows 10, Windows 8.1.

If this error appeared while running a Windows update, on your Windows 10 PC, it is possible that a file in the Software Distribution folder got corrupt. This folder is where update files are stored, which are necessary for the update to be applied. The reasons why these files can be damaged include poor Internet connection, and viruses. In this case, to be able to install the latest updates you need to delete all the files from the folder, and download them again, this time properly.

To locate and delete this folder, follow the steps below:

1. Right-click on the start menu button (in the bottom, left-hand corner) and select Command Prompt (Admin)
   * Type the Administrator's password, if needed.
   
   
2. Type the following commands and press enter after typing each of them (i.e. type the first command and press enter and type the second command and press enter):
   
   net stop wuauserv
   net stop bits
   
   
3. Go to the Software Distribution folder C:\Windows\SoftwareDistribution and delete all the files in it;
   * If you are unable to delete a file (which is because the file is in use), restart your computer, repeat step 1 and step 2, and then you should be able to delete it.
   
   
4. After you delete the files, type the following commands press enter after typing each of them :
   
   net start wuauserv
   net start bits
   
   
5. Run the Windows update services.

In order for Windows updates to be installed, someone has to download it in the background, analyse the update, start the update and control the process, as well as notify the user when the update has been complete. That is the job of the Windows Update components. Another way to fix 0x80240017 error code is to reset the Windows Update components.

As resetting the Windows Update components is a delicate process, make sure to follow the instructions below to the detail, carefully:

1. Go to the start menu and type command prompt. Once it appears, right-click on it and select Run as Administrator (and type the Administrator's password, if asked).
   
   
2. Type the following commands in the same order as displayed here and press enter after you type each command:
   
   
   • net stop wuauserv
   • net stop cryptSvc
   • net stop bits
   • net stop msiserver
   • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
   • ren C:\Windows\System32\catroot2 Catroot2.old
   • net start wuauserv
   • net start cryptSvc
   • net start bits
   • net start msiserver
     
     
3. Close the command prompt and restart the computer.

The Windows Store app is very crucial for Windows to function properly, as good part of the apps are installed through it. If you get the error message while trying to install or update apps from Windows Store, too, then maybe it has an issue that you need to address. An effective way to fix Windows Store is to reset the app.

To reset the app, follow the steps below:

1. Press and hold the Windows key and press the "R" key to open the run box;
2. Type wsreset.exe, press Enter and wait for the process to complete.
   
   

   

If error 0x80240017 appears on your Windows 8(.1) PC, when you try to install or update an app through Windows Store, try running the Windows Troubleshooter, which should fix this issue. To run it, follow the steps below:

1. Go to the Charms menu (move the mouse pointer to the top- (or bottom-) right-hand corner of the screen, click on Search and type Troubleshooting. Click on the first option that will appear (click on the start menu icon if you use Windows 8.1);
2. Once the new window opens, click on View all (on the left pane);
3. Click on Windows Update (scroll down to find it);
4. Once the troubleshooter window pops up, click on Next and follow the on-screen instructions;
   *Enter the Administrator's password, if needed.
5. Once the troubleshooter fixed the issue, restart your computer and try updating Windows again.

Another way to fix this Windows Update error 0x80240017 when updating Windows 10 is by running the system update readiness command. It's designed to detect and fix broken registry data, and replace it with new one. To run the command, follow the steps below:

1.  Open the start menu and type command prompt. Once it appears, right-click on it and select Run as Administrator.
   * enter the administrator's password, if needed.
2. Type DISM.exe /Online /Cleanup-image /Scanhealth and press enter;
3. Type DISM.exe /Online /Cleanup-image /Restorehealth and press enter;
4. Close the command prompt, and check if you can reproduce this error message.

If you were unable to solve the error 0x80240017, consider performing a PC Reset, an option which will restore Windows to its factory settings, and delete all the personal files (photos, videos, music and other documents), as well as all the software you installed.

To reset your Windows 8 PC, feel free to follow the steps below:

1. Move the mouse pointer to the top/bottom-right corner, click on Settings and select Change PC settings;
   

   

   
   
   
   
2. Select Update and recovery and click on Recovery
   

   

   

   
   
3. Select Get Started, below Remove everything and reinstall Windows
   

   
   
   

4. Click on Next;
   

   
   
   

5. Click on Fully clean the drive;
   
   

6. Click on Reset;
   
   
   
   

Note: The Solutionbay guide on resetting devices presents more ways of resetting your device.

If you couldn't resolve the error 0x80240017 on your PC, consider performing a PC Reset. It is a highly efficient, last-resort option, designed to restore Windows to its factory settings, and delete all the personal files (photos, videos, music and other documents), as well as all the software you installed.

To reset Windows 10, follow the below-mentioned steps, carefully:

1. Go to the Start menu -> Settings.
   
   

   
   
   

2. Select Update and Recovery/Security (depends on the Windows version).
   
   

   
   
   

3. Select Recovery (if you clicked on Update & security) and click on Get started under Reset this PC.
   
   

   
   
   

4. Select Remove everything.
   
   

   
   
   

5. Select one of the offered options.
   
   

   
   
   

6. Click Reset to start the procedure.
   
   

   

The don't know how to reset my device guide will show you how to perform the PC reset, if you are not sure how.

The Windows Update troubleshooter is designed to fix update-related errors on your Windows 10 PC, including this one.

To run the troubleshooter, follow the steps below:

1. Go to the start menu and type find and fix windows update problems;
2. After the troubleshooter opens, click on Next and follow the on-screen instructions.
   
   

   

To fix this error on a Windows 8 (or Windows 8.1) PC, you can perform a PC refresh. This feature will reset your computer's settings to its factory ones, and not at the cost of your personal files (photos, videos, music, etc.). Still, it's best for you to make a backup of your data, elsewhere, e.g. on another computer or in the cloud (e.g. Google Drive, Dropbox, etc.).

1. To refresh Windows 8(.1):

   1. Move the mouse pointer to the top/bottom-right corner -> Click Settings  -> Select Change PC settings. 
      
      

      

      
      
      
      
   2. Select Update and recovery -> click on Recovery
      

      

      

      
      
   3. Select Get Started under Refresh your PC without affecting your files
      

      

      
      
      
   4. Insert the DVD that contains the Windows 8(.1) installation files (if needed)
   5. Click on Next and then on Refresh;
      

      

      

      

Think of the drivers as translators between Windows and your computer's parts. If one of them doesn't translate, part of your computer won't understand what Windows wants to be done. Driver updates should be installed on a regular basis, to keep Windows stable, and your PC at its performance, and to keep errors like Windows Update error 0x80240017.

You can update drivers in one of the following ways:

1. Through Windows Device Manager, by right-clicking a driver, and selecting on Update Driver Software... 
   
   

   

   
   
   
2. By visiting your computer manufacturer's website and downloading and installing the latest version from there (you will need to enter your computer's model number there - click here if you aren't sure how to find it)
3. By installing a third-party software which will maintain your drivers automatically.
   
   

Note: For more information on installing and updating drivers, feel free to check the how to download drivers and how to update drivers guides.

The System File Checker tool is a powerful and less-known tool that can address many errors, including Windows update errors, which may have been caused by a corrupt or missing system file.

Running the System File Checker is quite safe and simple. All you need to do is to follow the steps below:

1. Open the start menu and type command prompt;
2. Right click on it and select Run as Administrator;
3. In the command prompt type the following command:
   
   sfc /scannow
   
   
4. Wait for your computer to restart and check if the error has been resolved then.

Even though it doesn't seem possible at first sight, maybe the Windows Store app is the reason behind this error. In this case, what you need to do is to reinstall it. You can reinstall the app by following the steps below:

1. Log out of the Windows Store app;
2. Go to Settings and click on System;
3. Click on Apps & features and find Microsoft Store in the list;
4. Click on Uninstall.