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How to fix an unknown error occurred (2009) in iTunes (iPod touch)

What is iTunes error 2009 caused by? How to fix it?

Error 2009 mainly appears when a user attempts to restore their iPhone, iPad or iPod touch, and they fail.

The reasons behind this error include:

  • Outdated iTunes version;
  • Outdated security software;
  • Bad USB link between the computer and the device;
  • Bad USB port or lightning port;
  • Outdated operating system.

The solutions listed below should help you fix this error and restore your device. Make sure to follow them to the letter.

Select specifications which apply:

Click on this if you use an iPod touch.

Click on this if you tried all the other solutions, but none of them worked.

Click on this if you use an iPhone.

Click on this if you use an iPad.

  1. Restart the device and the computer

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  2. Ensure that your version of iTunes is up−to−date

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  3. Update your antivirus software

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  4. Check if the USB cable is firmly connected on both ends

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  5. Contact Apple support

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  6. Plug the device in another USB port

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  7. Disable the iTunes Helper temporarily

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