What does DNS_PROBE_FINISHED_NXDOMAIN mean? Why does it occur? How to fix it?
This error appears when the Google Chrome browser in unable to access a website, because the website's domain doesn't exist. In some situations, the domain may have expired, and the web browser is correct, however, this is not always the case. Sometimes, the domain is active, but the IP address matching the domain name cannot be found.
The reasons why this error occurs include:
The solutions listed below are carefully picked and compiled based on hours of contacting experts, and discussing with users who had this error. They will work on computers (Windows, Mac), smartphones (iPhone, Samsung, Xiaomi, Huawei, etc.) and tablets (iPad, Samsung, etc). Select the specifications that apply to you, and check the solutions out and follow the instructions.
The web browsers have innate components that let us browse the net carefree. If at least one of the components won't work, we would see an error. Maybe the website's IP address could not be found (the reason why the probe error occurs) because the component in charge didn't work at the time.
Most of the time, closing the web browser and reopening it will fix the DNS_PROBE_FINISHED_NXDOMAIN error. Restarting the web browser would restart all its components, and this error should be resolved.
Browser extensions are meant to improve our web browsing experience by providing additional tools. However, extensions, especially ones that are poorly developed can sometimes cause errors. If you get an DNS_PROBE_FINISHED_NXDOMAIN error message, a bad (sometimes malicious) browser extension might be the reason. In this case, removing the browser extension should solve this problem.
To remove a web browser extension in Google Chrome, follow the steps below:
Another common reason for this DNS error is the Internet connection itself. In order for you to be able to open websites, the Internet connection must be stable. Factors like temporary downtimes, repair works done by the Internet service provider in your region, the router can make the Internet connection unstable.
You can improve the Internet connection in the following ways:
The following solutions can help you resolve issues related to Internet connection:
Correct, and working DNS settings are vital in order for your device to be able to access the Internet, and open websites. Incorrect DNS settings, or settings that are no longer working can cause error messages. In order to fix DNS_PROBE_FINISHED_NXDOMAIN, provided that it was caused by the DNS settings, you will need to change your current settings.
As per users, the more reliable settings are the one shared by Google, shared below:
8.8.8.8
8.8.4.4
To learn how to check out, and/or change the DNS settings, check out the how to change the DNS settings solutions.
Virtual Private Network, known as VPN is used by people who wish to protect their privacy online, as well as to prevent other parties from identifying their true location and IP address. With the use of software, users connect to a remote server from which they browse the Internet. Third parties will only see the details of the server (IP address, location, and more), but not the user's details.
If you use VPN software when browsing the Internet, it is possible that there is an error with the VPN software, or the server you are connected to. To verify this hypothesis, disable the VPN, check if you can access the website. If you were able to access the website without VPN, you will need to reconfigure the VPN software (e.g. connect to a different server).
When we visit a website for the first time, cookies and cached data are stored in our devices. They contain the configurations you made to the website (e.g. adding an item to the cart), images shown on the websites, etc. The purpose of the cookies and cached data is to open the website faster the next time you visit it. There is a great possibility that the reason for DNS_PROBE_FINISHED_NXDOMAIN error message is the great amount of cookies and cache files accumulated in your device. While the amount itself is not the culprit, it's possible that there are corrupt cookies and cached data.
In order to fix this error message and browse the Internet again, you need to clear the cache files, the cookies and other unnecessary data.
Note: While the clean option is found in the privacy section of the Google Chrome settings page, the exact steps can vary, depending on your device. For more accurate instructions to clear the cookies and cache, check out the how to clear the cache solutions and how to delete browser cookies guide.
Maybe the reason for the DNS_PROBE_FINISHED_NXDOMAIN error is the website itself, not you. In this case, what you need to do is to find contact details from someone who maintains the website, and inform them of this error. You should be able to access the website as soon as they fix the problem.
The antivirus software, usually the paid plans of the software, have tools to block certain websites that as per the database of the antivirus provider are considered dangerous. Maybe the antivirus software blocks access to the website for a good reason, or it wrongly assumes that the website you try to visit is dangerous.
Check your antivirus software and adjust the settings.
If you don’t receive the email in the next 2 minutes please check your junk folder, and add [email protected] to your safe sender list.