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How to fix an unknown error occurred (−1) − iPhone, iPad, iPod touch (Nothing else worked)

Why does iTunes error -1 occur? How to fix it?

The device cannot be synced − an unknown error occurred (-1) popup in iTunes appears when you try to update or restore your iPhone, iPad or iPod touch via iTunes, using your computer.

The common reasons behind this error include:

  • Outdated iTunes version;
  • Outdated operating system;
  • Damaged iTunes files;
  • Malicious software.

We put together a list of solutions that should fix this error, if read them carefully, and follow the instructions.

Select specifications which apply:

Click on this if you use an iPhone.

Click on this if you use an iPad.

Click on this if you use an iPod touch.

Click on this if you tried all the other solutions and none of them worked.

  1. Reinstall iTunes

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  2. Replace the USB (lightning) cable

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