What is error 4014? What are its causes? How to fix it?
iPhone, iPad, iPod touch could not be restored - an unknown error occurred (4014) is an error that appears when you try to restore your iPhone, iPad or iPod touch in iTunes, but the attempt failed. It can also happen when you try to upgrade the iOS version of your device.
The most common reasons behind this error are:
Discover our detailed and step-by-step solutions to fix this iTunes error message and restore or upgrade your device successfully.
Consider restoring your device from DFU (Device Firmware Update) mode as a last resort, as it involves data loss, and only after you have verified that there is nothing wrong with your USB lightning cable and the computer. The procedure you need to follow is described below:
Note: If you use a laptop, make sure to plug it in the power adapter first, as interrupting the restoring process is not advised and can be dangerous for your device.
If none of the other solutions worked, and the error message 4014 persists, try restoring or updating your device from another computer, because something may be blocking your current computer to establish link with your iOS device.
Follow the tips in the video below, if you aren't sure how to restore your device, through iTunes.
Lightning cables aren't immune to time and usage. If you use it correctly, you can just use it more time, but the time will come when you need to replace the cable. If you updated or restored your device successfully, by using another USB cable, your USB cable was most certainly the reason for the an unknown error occurred (4014) error message, and you need to buy a new one.
Note: Make sure to buy an original USB cable from authorized stores only, to prevent the future errors that may arise.
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