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Select specifications which apply:

Click on this if your iPhone's Touch ID doesn't work.

Click on this if your iPad's Touch ID doesn't work.

Click on this if your MacBook Pro's Touch ID doesn't work.

Click on this if you can't make purchases using the Touch ID.

Click on this if your device's Touch ID doesn't work when you are charging your device.

Click on this if you can't unlock your device using the Touch ID.

Click on this if you tried all the other solutions, but none of them worked.

Click on this if the Touch ID stopped working after you had your device's screen replaced.

  1. Clean the Touch ID sensor

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  2. Restart the Touch ID App store setting

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  3. Use an original charger and a lightning cable

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  4. Wipe your fingers

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  5. Delete and add your fingerprint pattern

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  6. Use the same finger you accustomed the device to

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  7. "Retrain" your device's sensor

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  8. Take your device to an authorized repair shop

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  9. Restore your device

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  10. Restart your MacBook

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