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How to fix iPhone, iPad, iPod touch cannot be synced − an unknown error occurred (13014) in iTunes (Nothing else worked)

What is iTunes error 13014? What is it caused by?

Also known as device cannot be synced − an unknown error occurred (13014), error 13014 appears when you try to sync your iPhone, iPad or iPod touch with your computer, using iTunes, trying to sync music, or other media.

The common reasons behind this error include:

  • Outdated iTunes software installed on your computer;
  • Media files part of the iTunes library;
  • Antivirus software settings;
  • Viruses;
  • Corrupt iTunes files.

Based on hours spent in research, below you can find detailed and step-by-step solutions to fix this iTunes error message and sync files. All you need to do is to read them carefully, and follow them to the letter.

Select specifications which apply:

Click on this if you use an iPhone.

Click on this if you use an iPad.

Click on this if you use an iPod touch.

Click on this if you tried all the other solutions and none of them worked.

  1. Replace the USB (lightning) cable

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  2. Reinstall iTunes

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