How to fix an unknown error occurred (2006) in iTunes (Nothing else worked)
What is iTunes error 2006? Why does it show up?
Also known as device could not be restored - an unknown error occurred (2006), this error appears when you try to restore your iPhone, iPad or iPod touch through your computer, using iTunes. This error blocks the process of restoring your device, making it impossible to take place.
The common reasons behind this error include:
- Outdated iTunes software installed on your computer;
- Corrupt iTunes files;
- Antivirus software settings;
- Viruses.
Below you can find detailed and step-by-step solutions to fix this iTunes error message and restore your device. All you need to do is to read them carefully, and follow them to the letter.
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Replace the USB (lightning) cable
0(0)0(0)Consider replacing the USB (lightning) cable, if you tried all the solutions, but none of them worked, i.e. you still get the iTunes error message on-screen, because one of the small wires the lightning cable is made of may be cut or dislocated. Replace your cable only after you have ensured that both your iOS device's port and your computer's USB port work properly, for example, using another cable.
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Take your device to a repair shop
0(0)0(0)If you tried all the other options to fix the error 2006, including connecting your device to another computer with a different USB cable, but nothing worked, consider taking your device to a repair shop, because it's possible that a hardware issue is the reason why you can't restore your device. Maybe the lightning port is broken, or the component on the device's motherboard that communicates with the lighting port. The team from the repair shop have the means and equipment to investigate this issue further, and resolve it.
Note: If the repair shop staff confirmed that your device was working fine, inspect your computer and/or lightning cable.
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