How to fix iTunes error 0xe800002d (Nothing else worked)
What is error 0xe800002d? Why does it appear? How to fix it?
Also known as iTunes could not connect to this iPhone (iPad or iPod) an unknown error occurred 0xe800002d this error appears when your computer fails to recognize and connect to your iPhone, iPad or iPod touch.
The most common reasons for this iTunes error include:
- The lightning cable;
- The iTunes software;
- Outdated iTunes version;
- The USB port of your computer;
- The lightning port of your smartphone.
The solutions listed below are based on our thorough research, as well as users who had this error and who managed to fix it. Check them out, and follow the instructions carefully to fix it.
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Take your device to a repair shop
0(1)0(0)If you tried all the other solutions, including using another lightning cable, and none of them worked, take your iOS device to a repair shop, as it is possible that a hardware defect is the reason behind the issue. Perhaps the lightning port of your iOS device is damaged, and needs to be replaced, or perhaps a motherboard part is the culprit.
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Replace the USB (lightning) cable
0(1)0(0)Maybe the USB (lightning) cable is the reason behind the How to fix iTunes could not connect to this iPhone (iPad, or iPod touch), an unknown error occurred 0xe800002d error message. Perhaps it's cut, the connectors are damaged (the gold plates on them) or perhaps your cable is a fake one.
To check this, borrow another (genuine) USB cable and connect your device to your computer. If you don't see the error message and your device functions as expected, buy a new cable, from an authorized Apple reseller.
Note: If you are not sure how to tell if a cable is a genuine, or a fake one, feel free to check this article on Apple's website.
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