How to fix iPad, iPod touch, iPhone could not be restored − an unknown error occurred (4013) in iTunes (Nothing else worked)
What is iPod touch/iPad/iPhone error 4013? Why does it occur and how to fix it?
iTunes error 4013 appears when you try to restore your iPhone, iPad or iPod touch through your computer, using iTunes, and the restoring process failed. Mainly, it appears because of issues with the connection between your computer and your iOS device.
The main reasons behind this error are:
- Faulty or fake USB cable;
- Damaged USB port on the computer;
- Damaged lightning port on your iPhone, iPad, or iPod touch;
- Viruses;
- Corrupt iTunes installation;
- Outdated iTunes version.
Following the opinion on lead experts, as well as of users who had this error, and managed to fix it, we compiled the solutions below. Follow them to the letter and you should address this error for good, and restore your iOS device.
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Reset your device
0(0)0(0)Consider resetting your device as a last option, if you tried all the other solutions to fix error 4013, but none of them worked.
To reset your device, follow the steps below:
- Go to Settings and tap on General
- Tap on Reset, and then on Reset All Settings
- Enter the password of the synchronized account and tap on Reset All Settings.
Check out the don't know how to reset my device guide, for more ways of resetting your device.
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Put your device into DFU mode and then restore it via iTunes
0(0)0(0)Consider restoring your device from DFU (Device Firmware Update) mode, if none of the other solutions to fix this iTunes error worked, as it involves data loss. Use the DFU mode only if you are absolutely sure that there is nothing wrong with your USB lightning cable and the computer.
Follow the steps below to access the DFU mode and restore your device:
- Put your device into DFU mode - feel free to check this article on Apple, if you are not sure how;
- Connect your device with your computer, via the USB cable;
- Restore your device, following the on-screen instruction on your computer.
Note: If you use a laptop, make sure to plug it in the power adapter first, as interrupting the restoring process is not advised and can be dangerous for your device.
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Replace the USB (lightning) cable
0(0)0(0)Over time, and if we use it more frequently, the USB cable grows weaker and weaker. Even though you can make it last longer, by not bending the cable, or unplugging it in the wrong way, by pulling the cable, you can just delay the inevitable.
Replace the USB (lightning) cable, if you tried all the solutions, but none of them worked, and you have ensured that both your iOS device and computer function properly.
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Reinstall iTunes
0(0)0(0)If you tried all the other solutions, but none of them worked, in order to fix the unknown error 4013 in iTunes, and restore your device, reinstall iTunes. It is possible that some of the files iTunes uses were corrupt, or altered by another program, a driver, or a malicious software. By reinstalling iTunes, all the old and corrupt files will be replaced with new ones.
To reinstall iTunes, uninstall it first, and then download and install the latest version.
Check out the don't know how to uninstall a program guide, if you are not sure how to uninstall programs.
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