What is error 0x8024a10a? How to fix it?
Error 0x8024a10a when updating Windows 10, or Windows 8.1 appears when the process for installing the latest updates by Windows fails.
The most common reasons behind this error are:
To fix this issue effectively, and install the latest Windows update, feel free to check the solutions below, gathered based on user feedback and the experts we consulted.
Windows is a highly sophisticated operating system that consists of many components. If at least one of them misbehaves in any way, system error 0x8024a10a can appear, and stop Windows from updating properly. Usually, issues with Windows components can be resolved easily, simply by restarting your computer, an action which will restart all the hidden system processes.
Turn your computer off, and then back on after a couple of minutes, and check if the error would reappear. A more effective solution would be to unplug your computer from the power strip, if you use a desktop computer, or remove and reinsert the battery, if you use a laptop.
The Windows Update Troubleshooter is a powerful tool that is developed by the Microsoft team with the aim to help you fix many Windows errors, among them being Windows update error 0x8024a10a. All you would need to do is to run the troubleshooter, and let it do its magic.
To run the troubleshooter, and fix this error, do follow the steps below:
Malicious software (known as "viruses") are one of the reasons why this error occurs when you try to update Windows. When they invade a computer, viruses often target Windows system files, which are very important for system processes. If this error was caused by a virus, all you need to do is to install an antivirus and remove the malicious software. After removing the viruses, if they were found in your computer, make sure to practise the following, in order to reduce the risk of malware to the minimum:
Follow the instructions given in the viruses/spyware/malware guide for more information on how to scan for and remove viruses, as well as to protect your computer against future threats.
The currently set firewall and antivirus settings on your computer may interfere with how the Windows operating system works, or with other file(s) that are closely connected with Windows. You can start with disabling the firewall and antivirus temporarily and see if that would change anything. If the error 0x8024a10a didn't appear, open the firewall and the antivirus and reconfigure them, following respective help articles found online, if you are not sure how to reconfigure them.
To deactivate the Windows Firewall:
To enable the Windows Firewall:
Windows system files are under constant risk of being damaged by harmful software, unless they are protected well. As a result of such intrusions and damages, many errors, including this error can appear. Running the System File Checker tool is one way how to fix error 0x8024a10a. The SFC tool is a powerful tool developed by Microsoft that will scan and repair all the system files, provided that they can be repaired.
To run the SFC tool, do follow the steps mentioned below:
To fix error 0x8024a10a, you can fix the Windows Update components, one or some of which may be the root cause of this problem.
To reset the components, make sure that you follow the steps below, carefully:
Note: If the method above didn't work, repeat the same procedure, but do the following before proceeding to step 4:
DISM, or Deployment Image & Serving Management, is another way to fix this error. This command will identify, download and restore the corrupt system files automatically, since replacing is a long (and dangerous) process, especially if there are too many files to replace.
To run the DISM command, follow the steps below:
Maybe the Windows Update you downloaded was corrupt, due to the Internet connection, or another program or process running on your computer. In order to fix error 0x8024a10a, you can refresh the Windows update. Refreshing the Windows update will start the downloading process from scratch, and attempt to install it again.
To refresh the Windows update, feel free to follow the steps below:
Note: The procedure above can be done via the Safe Mode, too. Feel free to check the don't know how to boot in Safe Mode guide, on how to access the safe mode.
It is possible that a program you installed in your computer prevents Windows from updating, and interferes with the updating process. If this is the case, to fix it, all you need to do is to uninstall the program which is causing this error. While the solution is easy, finding the program that causes this error isn't easy. Think of the program you ran when you got this error message as it might be the one causing it.
If this issue occurs immediately when you turn on the computer, it may be one of the programs which start when Windows starts and in this case you will need to disable all of them in order to identify the culprit, i.e. do a so called "clean boot."
Afterwards, you would need to start the programs one by one, to identify which is the bad one.
Once you identify the program, all you need to do is to remove it from the Control Panel. If you are not sure how to remove it, feel free to consult the don't know how to uninstall a program / an application guide.
If none of the other solutions to fix this issue worked, what you can do is to reinstall Windows, and install the upgrade before you install any other programs.
Before you reinstall Windows, backup all your personal data stored on the computer (photos, music, videos and other invaluable documents) to an external hard drive, or to an online backup solutions like Google Drive, OneDrive, and more, to avoid losing them in the process.
If you feel insecure when it comes to reinstalling Windows, do check out the don't know how to install an operating system guide on how to (re)install your computer's operating system, safely.
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